What information do we collect about you through our Site & Service and how is it used?
Information We Collect Directly From You When you initially register for the Service, RCM asks you to provide certain personal demographic and profile information. The types of personal information collected by RCM include the following: your first and last name, company name, telephone number, postal address, email address and real estate investment preferences.
What information does RCM collect about you in our Database and how is it used?
We may also collect certain personal information about businesses and individuals from third party sources and publicly available information, and at times we may reach out to these individuals and businesses to confirm or gather additional information. This information generally includes name, address, phone, email and other contact information, as well as investment preferences (e.g. target markets, deal size, asset type, etc.). We may share the information in our Database with our clients, who may use the information to contact potential investors. If you are an individual and would like to access the information we maintain about you in our Database, or to request that we update or delete this information, you may do so by contacting us as directed in the Access section below.
Communicating with You about Opportunities
You may opt-out at any time, free of charge. Please see the “Your Choices About Marketing” section below for information on how to opt-out. We are not responsible for any information that you provide to third parties, such as when requesting more information about third party investment opportunities we may send to you, and we encourage you to contact such third parties directly for information on their privacy practices.
Other Uses and Disclosures of the Information We Collect
In addition to the uses described above, we may use the information we collect, including personal information, as follows:
- To communicate with you about your use of our Site and Service, to respond to your inquiries, to respond to your requests, and for other customer service purposes.
- To tailor the content and information that we may send or display to you, to offer location customization, and personalized help and instructions, and to otherwise personalize your experiences while using the Site or our Service.
- To assist us in advertising our Site and Service on third party websites.
- To better understand how users access and use our Site and Service, both on an aggregated and individualized basis, in order to improve our Site and Service and respond to user desires and preferences, and for other research and analytical purposes.
We may also share your information, including personal information, as follows:
- Service Providers – We may disclose the information we collect from you to third party vendors, service providers, contractors or agents (including IT, analytics and advertising service providers) who perform functions on our behalf.
- Business Transfers – If we are acquired by or merged with another company, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information we have collected from you to the other company.
- In Response to Legal Process – We also may disclose the information we collect from you in order to comply with the law, a judicial proceeding, regulatory request, court order, or other legal process in any jurisdiction, such as in response to a subpoena.
- Aggregate and De-Identified Information – We may share aggregate or de-identified information about users with third parties for marketing, advertising, research or similar purposes. For example, we may share aggregated personal information with advertisers and with companies or organizations whose products or services we think may be useful or of value to our users.
Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with our Site to, among other things, track the activities of Site visitors, help us manage content, and compile statistics about Site usage. We and our third party service providers also use clear GIFs in HTML e-mails to our customers, to help us track e-mail response rates, identify when our e-mails are viewed, and track whether our e-mails are forwarded.
Third Party Advertising
We may provide these third-party advertisers with information about your usage of our Site, as well as other aggregate or demographic information; however, we do not share personal information with these third parties. You can opt out of receiving behaviorally targeted ads from many other third-party advertisers who are members of the Digital Advertising Alliance (“DAA”). For more information, please visit www.aboutads.info/choices. Opting out of one or more DAA member networks only means that those members no longer will deliver personalized content or ads to you. It does not mean you will no longer receive any personalized content. You may also continue to receive advertisements, for example, based on the particular website that you are viewing. Also, if your browser is configured to reject cookies when you visit this opt-out page, or you subsequently erase your cookies, use a different computer or change web browsers, your DAA opt-out will no longer be effective.
How Long We Retain Your Data
How to Access Your Data
If you would like to access the personal information we hold about you in our Database, or request that we update or delete such information, contact us at research at rcm1.com. If you would like to access or update your account profile and other account information, you may review, update, or correct your information at any time by logging onto the Site and clicking on your profile.
Transfer of Personal Information
RCM is located in the United States and will store any data that you provide or we collect in the United States. Any information collected by RCM will be transferred to, and stored, accessed and used in the United States, and in any other jurisdictions in which RCM operates or in which RCM’s vendors or clients are located. The privacy laws in the United States and these other jurisdictions may be different and less protective than those in your home jurisdiction. By using this Site or our Service, you expressly consent to this transfer of your personal data.
US-EU and US Swiss Safe Harbor Programs
RCM complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of Personal Data obtained from European Union member countries and Switzerland. RCM has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view RCM’s certification, please visit http://www.export.gov/safeharbor/.
If you believe that RCM is misusing your personal data or violating the Safe Harbor Principles, please contact us at one of the Privacy Contact options listed below. RCM has further committed to refer unresolved privacy complaints under the US-EU Safe Harbor Principles to an independent dispute resolution mechanism, the BBB EU SAFE HARBOR, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by RCM, please visit the BBB EU SAFE HARBOR Site at www.bbb.org/us/safe-harbor-complaints for more information and to file a complaint.
Your Choices About Marketing
If, at any time, you wish to stop receiving communications from RCM, login and go to your profile, then click “Preferences” and uncheck the boxes for “I want to receive investment opportunities”, “I want to receive announcements from Real Capital Markets”, and/or “I want to receive announcements from Real Capital Markets partners” options. You may also contact us at one of the Contact Us options listed below, asking to be removed from our marketing and promotional lists.
Links to other Sites
Links from our Site are provided for your convenience only. RCM is not responsible for the content of any third party website or the privacy practices of such third parties. In addition, a link from our Site to another website does not indicate that RCM endorses the services or policies of such third party website. You should always investigate the information practices of all websites that you access and carefully examine their privacy policies. Information collected from the linked websites will be subject to the information practices of those third party websites.
We have implemented safeguards to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our best efforts, no data security measures can guarantee 100% security. You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.
Use of this Site by Minors
RCM does not intend to collect information from individuals under eighteen (18) years of age. If you are under eighteen, you should not provide information on this Site.
5780 Fleet Street, Suite 130
Carlsbad, CA 92008
research at rcm1.com
Last Updated: August 25, 2015